Professional Standards

The term REALTOR® identifies real estate agents who are members of the National Association of REALTORS® and who have agreed to subscribe to a strict Code of Ethics. The local REALTOR® Association is responsible for enforcing the Code of Ethics among its members.

The REALTOR® Association of Sarasota and Manatee provides enforcement of the Code of Ethics to members and consumers, and arbitrates commission disputes. Information is provided below.

We suggest you review the FAQs below. Please contact Dianne Clark, Professional Standards Administrator at Standards@MyRASM.com or by phone at (941) 952-3402 for more information and assistance.

Ethics

An Ethics Complaint may be filed against a RASM member if you believe s/he has violated the NAR Code of Ethics.

Take time to review the background, process and what to expect once you have filed a complaint by reviewing the documents below:

Before You File An Ethics Complaint(PDF)

Ethics Complaint Form(PDF)
Submit to Standards@MyRASM.com

FAQs Ethics

NAR Code of Ethics(PDF)

NAR Resources

Arbitration

An Ethics Complaint may be filed against a RASM member if you believe s/he has violated the NAR Code of Ethics.

Take time to review the background, process and what to expect once you have filed a complaint by reviewing the documents below:

Request and Agreement to Arbitrate – Members(PDF)
Submit to Standards@MyRASM.com

Request and Agreement to Arbitrate Form – Non Members(PDF)
Submit to Standards@MyRASM.com

FAQs Arbitration

NAR Code of Ethics and Arbitration Manual

Lockbox System Rules

Lockbox Rules & Regulations (PDF)
To ensure the integrity and security of the system for the benefit of clients, customers and real estate professionals, RASM members must obey Lockbox Rules & Regulations. Effective June 2018.

Lockbox Complaint Form (PDF)
If you have reason to believe an agent has violated these lockbox rules, please complete and submit this form.

Lockbox Self-Reporting Document (PDF)
The Lockbox Service Rules require a member who has been arrested to report such event to the Association for the Board to determine in its sole opinion if the charge involves a crime that relates to the real estate business or puts clients, customers, other real estate professionals or property at risk.